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  • The template version from the xml (located in "site root / templates / template name / template_details.xml")
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This information should be in the following format:

WEBSITE URL:
http://www.pietsnot.com
JOOMLA VERSION:
1.5.5
TEMPLATE VERSION:
1.4
PHP VERSION:
5
AFFECTED BROWSERS:
IE6, IE6, FF3, FF2.01

DESCRIPTION:

I am unable to get my suckfish menu to work in the above mentioned browsers.

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Please Help Me! It seems without css (1 viewing) (1) Guest
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TOPIC: Please Help Me! It seems without css
#3841
majoringram (User)
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Please Help Me! It seems without css 2 Months, 3 Weeks ago Karma: 0  
 
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Last Edit: 2008/08/29 05:14 By majoringram. Reason: stole my login!
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#3843
Andy (Admin)
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Re:Please Help Me! It seems without css 2 Months, 3 Weeks ago Karma: 14  
Hi,

It looks like the css is not being loaded. If I try access the css file I get this following:

Code:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
postmaster and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
</body></html>



This may have something to do with the gzip compression, or the way we are calling the css via a php instead of calling each css file individually, we call one file "template.css.php" which calls the others into the file. Your server configuration may not like this.

Please try the following, open the template.css.php file and look for

Code:


ob_start ("ob_gzhandler");
header ("content-type: text/css; charset: UTF-8");
header ("cache-control: must-revalidate");
$offset = 60 * 60;
$expire = "expires: " . gmdate ("D, d M Y H:i:s", time() + $offset) . " GMT";
header ($expire);



Delete this, then save the file and try again...

If this still does not work, then you can try adding a link for each css file in the index.php of the template. You can also speak to your host to see why this error is occuring, maybe its a setting they can adjust..

I hope this helps
 
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Last Edit: 2008/08/28 14:57 By Andy.
 
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#3846
Matt (Admin)
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Re:Please Help Me! It seems without css 2 Months, 3 Weeks ago Karma: 14  
It's definitely a webhost related issue. It could be a file with the wrong permission, a .htaccess file with some inappropriate code in it, quite a few things really.
Andrew is right on with his analysis. A easy way to diagnose if its a webhost issue is to install JSAS or MAMP and do a local install of Joomla.
 
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#4835
heartsutra (User)
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Re:Please Help Me! It seems without css 1 Month, 3 Weeks ago Karma: 0  
I had this problem too upon install. It took a lot of troubleshooting, but I finally got it working.

First, I had problems with the permissions. This was because I copied the template files to my server by FTP rather than using the installer (I know, I know!).

Next, I had to go in and add the CSS links directly to index.php. Getting rid of that code at the top of template.css.php did not solve the problem.

Cheers,
Andrea
 
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#4857
Andy (Admin)
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Re:Please Help Me! It seems without css 1 Month, 3 Weeks ago Karma: 14  
Hi Heartsutra,

Thanks for posting, my original thinking is it was the gzip compression that was causing this, but it turns out that its actually to do with eiither permissions, first issue to check, then it is the servers configuration in the .htaccess that is not set to read php files as css.

The patch for this is to remove the template.css.php and replace it with a call for each css file that the template.css.php calls in on the fly.... hence why your solution works.

That said, I would say the better approach is to ask the host why it is not working, I know there was another post that I saw where the customer got their host to change the setting so I will try find it....

Cheers,

Andrew
 
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