Professional Joomla templates and extensions club

matt · 06-12-2009

All done Chris

stephenoutram · 08-13-2009

Hi. Purchased Mocha template and would like to access the forum to ask some questions.
Many thanks
Stephen Outram

matt · 08-13-2009

HI Stepen

From my records I see you purchased a 3 month personal membership on 1.15.2009. It expired in 3.29.2009. You would need to purchase a new membership in order to get additional support as your time has expired.

stephenoutram · 08-17-2009

Originally Posted by matt

HI Stepen

From my records I see you purchased a 3 month personal membership on 1.15.2009. It expired in 3.29.2009. You would need to purchase a new membership in order to get additional support as your time has expired.

I get that it's not appropriate for me to have membership access to download new templates, etc. That's fine. But having bought a product from JoomlaJunkie, surely providing access to the forum to review the information there or ask a question would be appropriate. Joining for another 3-months to ask a question doesn't work for me. Thanks anyway.

elkiwigrande · 12-31-2009

Hi,
In 2008, I bought FF Lite from you. My username is now/was elkiwigrande. As per instructions for old members pre 02/2009, I made a new account (with same credentials). Please upgrade my account to show template purchase, and enable access to template support. Thx.

I was reconnecting to get an update on the transition of FF Lite from J1.5 Legacy to J1.5 Native. In previous posts from Andy over the last year, it was supposed to happen shortly. Please reply with latest progress/timeline.

Thanks,

Chris Hewlett

PS just found this forum. On the way here, I submitted a ticket (#470). Please close it out.

matt · 12-31-2009

Replied in support ticket.

johanvena · 01-07-2010

Hi Matt
I am a club member but unable to read my post

System Message:-

Sorry johanvena, you do not have permission to access this page. It is probably due to one of these reasons:

You might not have permission for this area. Some areas are for premium or club members only.
Not all of our new memberships are implemented yet, so this area might not be visible to anybody yet.
If you are a club member, or recently signed up for the club and feel you should be able to view this area, please post in this thread so we can help you out. (we are in a transitional stage so some accounts are not getting promoted properly)

matt · 01-07-2010

Hi Johanvena

You purchased a Bronze membership on 04/29/2009. The membership expired on 04/29/2009 - 12/29/200.

As Tess pointed out in the support ticket you created:

Your membership expired on the 29th of December, so you will only be able to download the free template and access the free templates' forum boards.

To see the commercial club templates' forum boards and be able to download the club products you'll have to renew your membership. You should've received 2 reminders via email before your membership ended and in those emails you'll find a discount code for renewal. If you can't find the emails, let me know and I'll set up a discount voucher for you. :)

Best regards,
Tess

johanvena · 01-08-2010

Hi Tess

Would you please set up a discount voucher for me

Regards
Johan

tess · 01-11-2010

Hi Johan,

I've sent you a PM here on the forum with the discount code and info about how to renew. :) Any problems, just let us know and we'll help you out.

Cheers,
Tess

08-13-2009	#372 (permalink)
stephenoutram Ok, down to business [+] more user info Join Date: Jan 2009 Location: Queensland. Australia Posts: 23 Thanks: 1 Thanked 0 Times in 0 Posts	Can't Access The Forum Hi. Purchased Mocha template and would like to access the forum to ask some questions. Many thanks Stephen Outram

12-31-2009	#375 (permalink)
elkiwigrande [+] more user info Join Date: Dec 2009 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Old Membership / Username Invalid Hi, In 2008, I bought FF Lite from you. My username is now/was elkiwigrande. As per instructions for old members pre 02/2009, I made a new account (with same credentials). Please upgrade my account to show template purchase, and enable access to template support. Thx. I was reconnecting to get an update on the transition of FF Lite from J1.5 Legacy to J1.5 Native. In previous posts from Andy over the last year, it was supposed to happen shortly. Please reply with latest progress/timeline. Thanks, Chris Hewlett PS just found this forum. On the way here, I submitted a ticket (#470). Please close it out.

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

Professional Joomla templates and extensions club

Free and commercial templates for your Joomla website

Notices

Love Thy Favicon!

06-12-2009	#371 (permalink)
matt Support Staff [+] more user info Join Date: Aug 2007 Location: Columbus Ohio Posts: 2,474 Thanks: 207 Thanked 243 Times in 213 Posts	All done Chris

This is a Advertisement. Sign up to have these ads removed.
Freelance jobs on GetAFreelancer.com Find more freelance jobs

08-13-2009	#373 (permalink)
matt Support Staff [+] more user info Join Date: Aug 2007 Location: Columbus Ohio Posts: 2,474 Thanks: 207 Thanked 243 Times in 213 Posts	HI Stepen From my records I see you purchased a 3 month personal membership on 1.15.2009. It expired in 3.29.2009. You would need to purchase a new membership in order to get additional support as your time has expired.

12-31-2009	#376 (permalink)
matt Support Staff [+] more user info Join Date: Aug 2007 Location: Columbus Ohio Posts: 2,474 Thanks: 207 Thanked 243 Times in 213 Posts	Replied in support ticket.

01-07-2010	#377 (permalink)
johanvena [+] more user info Join Date: Apr 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Matt I am a club member but unable to read my post System Message:- Sorry johanvena, you do not have permission to access this page. It is probably due to one of these reasons: You might not have permission for this area. Some areas are for premium or club members only. Not all of our new memberships are implemented yet, so this area might not be visible to anybody yet. If you are a club member, or recently signed up for the club and feel you should be able to view this area, please post in this thread so we can help you out. (we are in a transitional stage so some accounts are not getting promoted properly)

01-08-2010	#379 (permalink)
johanvena [+] more user info Join Date: Apr 2009 Posts: 18 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Tess Would you please set up a discount voucher for me Regards Johan

01-11-2010	#380 (permalink)
tess eMarketing & support tigress [+] more user info Join Date: Aug 2008 Location: Cape Town, South Africa Posts: 3,710 Thanks: 1,618 Thanked 247 Times in 233 Posts	Hi Johan, I've sent you a PM here on the forum with the discount code and info about how to renew. :) Any problems, just let us know and we'll help you out. Cheers, Tess